KSD formally ties senior managers’ performance to service delivery — particularly roads, water, sanitation and infrastructure
By Asemahle Mfombi
14 September 2026 · 2 min read
This article was created using or in collaboration with AI. It was then reviewed, fact-checked and edited by a real human. Lastly, it was approved and published by a senior editor.
Municipal Manager Ngamela Pakade
The Municipality has set the biggest share of a senior manager’s annual performance score against basic services and infrastructure, with a wider performance agreement framework also published on its website for all its directors
The King Sabata Dalindyebo Local Municipality has become one of the few councils in the Eastern Cape to sign performance agreements with its senior executives, putting basic service delivery, financial control, economic and infrastructure development at the centre of their scorecards.
All directors signed their agreements in July, covering the period from July 1, 2026 to June 30, 2027.
The Coastal has seen and analysed the agreement of KSD’s Director for Rural and Economic Development, Mbuyiseli Mandla. His scorecard gives basic service delivery and infrastructure development a combined weighting of 68 out of 100.
Financial viability and management carries 12, good governance and public participation eight, spatial planning six, municipal transformation and institutional development five, and local economic development one.
The focus on roads maintenance, water, sanitation and infrastructure is likely to be welcomed by residents, as these remain some of the most visible measures of service delivery.
KSD spokesperson Mr Mampoza said the signing of performance agreements is not a new practice at the municipality, as all directors and employees sign them annually, including the Accounting Officer.
“Yes, all Directors and all employees sign their performance agreements. They sign them annually. This includes the Accounting Officer as well,” Mampoza said.
He said the agreements are also a legal compliance requirement, meaning employees are required by legislation to sign them.
“It’s not the first time to sign the performance agreements... This is a compliance issue,” he said.
The municipality has also published the agreements on its website as required by law to ensure that the public has access to information about the municipality.
The agreements set out quarterly and annual targets covering areas such as budget input reports, revenue enhancement, internal audit findings, risk management, service delivery and project management.
Annual reviews will then assess performance against the targets before an overall rating is issued. While the publication of the agreements gives residents an opportunity to see what senior officials are expected to deliver, the municipality has not explained in detail how the public will be able track progress against the targets throughout the year.
